Geneseo, New York
Not resolved
4 comments

March 1, 2013 I had a schedule for kid's pictures taken.March 29, 2013 I received partial pictures back, not all have been received.

I want my money back on the pictures I have not received its been almost 2 months and its really *** me off cause everytime I call I get told to call back next week or we will call you when they arrive. I want my money back as soon as possible!!! I didn't spend $383.39 for me not to get them back. Sense when did it take 2 months?

Never up until now.

You would think you would hire more people to help out at your store or close it down until you can get professional photographers that know how to do business.Iv never had this much problems on pictures ever.

Monetary Loss: $275.

Had an Experience with Picture Me Portrait Studio?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#638214

The framed products, like the associate should of told you, takes 2-3 weeks longer than prints. Like I have said to others Wal-Mart is still getting shipments, I have been to my Wal-Mart several times and they are still coming. Be patient everyone is upset but pictures are coming in.

Anonymous
Merritt Island, Florida, United States #638127

Picture me went bankrupt.! Have you been living under a rock??? :grin :grin :grin :grin :grin :grin :grin :grin

Anonymous
San Antonio, Texas, United States #638055

I understand your frustration.I am still waiting for my frame pictures also.

But I am only giving them 10 days. The Walmart customer service personnel said that if they are not in with the next shippment then they would refund my money. Try going to customer service at Walmart if that's where you had them done. They were very helpful.

They literally went into the studio and search for my package. They only found my pictures but not my frame pictures. When I ordered my package, I remember them saying that the frame pics took 6-8weeks. So I still have hope that my frame pics will come in the next shipment.

If you haven't checked with your walmart, check with them first. If they are not in ,then let walmart know and they will reimburse you for the frame pics. At least that's what I was told today.

IF for some reason they won't reimburse you then dispute the charges.Good Luck!

Anonymous
#638048

You do realize they went under, right?

You May Also Like

Jcpenney Portraits - Family/Maternity session Jcpenney Portraits "Went to the Clackamas location .... was so excited for our family/maternity shoot ... really planned out the outfits for everyone (typical of me) sadly the photographer was out of..." Read more 47th Street Photo Gopro Action Camera Review from Westover, Alabama 47th Street Photo "Hello everyone, I see lot of good reviews about this seller on this website but they are all liar. So this is my story, recently I bought a go pro camera..." Read more Picture Me Portrait Studio - Paid for nonexisting pictures! Picture Me Portrait Studio "My sister and I went into the Ceres, CA store and had pictures taken of all of our kids. We purchased a few packages each. We received a phone call..." Read more Cvs Photo - Postcards Printing Service Review Cvs Photo "Ordered holiday card from cvs in a hurry and the only option for picking up next day in store was the 5x7 card stock, which should be a premium, thicker,..." Read more Anderson Duff Attorney Lawyer Revision Legal Revision Legal "Anderson Duff stole trust fund money from my grandfather. He is a lying, dishonest charlatan. My grandfather is now dying because he isn't able to pay for surgery. A truly..." Read more Toyota Financial - They have messed up my credit by over 100 points that will cost me $1000's over my lifetime Toyota Financial "A 30 year military veteran and 12 year Toyota owner, I planned to purchase another when my current Toyota needed replacement. I can tell you that will not happen! I..." Read more Mingle2 - I can't send messages to my friend and my friends cant send message too. i don't know why Mingle2 "i dont know whats going on with my account. anytime i'm trying to send my friends message it always show me. We need additional information from you to prove you..." Read more Don't use Tradesy. Tradesy "I purchased a piece of luggage from EEG Closet on Tradesy and boy was I fooled... The luggage description said that it was gently used and had two scuff marks...." Read more