I went to take pictures of my daughter on 1/8/2013 its going on month number 2 and still have not gotten my framed 16x20. I have visited the store and all they say there is a delay and we don't know when it will get here.
Oh so you don't know when my framed picture is coming but you sure knew how to take my 100.00 plus dollars right!. Its ridiculous! I've called the store I've gotten hung up on. I have gotten employees that say oh i'm from another store and don't know where everything is here can you call the next day.
I called to get the district managers number and they gave me a number to another store and they had no clue what i was talking about. Until i gave her my session number and said that i was calling the wrong store manager.
Then i finally get a call from a sears lady mind you i went to walmart so i don't know if they are owned by the same company or what have you, but she left a voicemail and needed some more info i called right back she did not answer so i left her the details she wanted and still have not received anything nor my picture or a phone call back telling me where the *** is my picture i paid for. i did leave them a nasty voicemail demanding full refund or i will be taking them to small claims.
Monetary Loss: $107.